Overview: <br /> Codator BV is a leader in online legal services specializing in divorce proceedings. Established in 2015, the company aims to make legal services accessible and human-centric. The Servicedesk is the heart of our operations, converting online inquiries into leads. Our team of enthusiastic advisors provides comprehensive consultations with empathy and commercial insight. We strive to deliver an exceptional customer experience by seamlessly integrating digital marketing and expert legal advice.<br /> <br /> Responsibilities:<br /> <br /> - Serve as the first point of contact for potential clients via phone, email, or chat.<br /> - Conduct conversion-focused tasks such as legal advice sessions and follow-up on invoices.<br /> - Maintain detailed customer profiles in Zendesk for seamless workflow management.<br /> - Collaborate closely with legal experts to ensure smooth case handover.<br /> - Contribute ideas for optimizing customer journeys and streamlining internal processes.<br /> <br /> <br /> Requirements:<br /> <br /> - - Strong communication skills and empathy.<br /> - - Experience in sales or customer service roles.<br /> - - Ability to manage multiple tasks efficiently using Zendesk or similar CRM tools.<br /> - - Team player with a hands-on mentality.<br /> <br /> <br /> Familiarity With Legal Or Divorce Proceedings Is A Plus.:<br /> <br /> <br /> <br /> Competitive Salary With Performance Bonuses.:<br /> <br /> <br /> <br /> Opportunities For Professional Development.:<br /> <br /> <br /> <br />

A Supportive Team Environment.: